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Patient feedback: what's the big picture?

Author: James Filed under: Patient Opinion

19 Oct 2008

Sometimes people ask us: so what is everyone saying? Can't you just summarise it all? Don't bother me with all these stories - just give me the big picture.

So here it is, thanks to Wordle. The big picture of our last 100 postings.

Tags: picture, words, summary

Big picture. Big promises? James has been busy creating big pictures of Patient Opinion postings, and Paul has talked about o...By popular demand, a big picture of responsesVisualising responses on Patient OpinionMedicine 2.0 – using patient experience to support treatmentPatient Opinion is working to improve patient care through patient stories - as Internet Artiz...

Comments

Justin Kerr-Stevens

10/20/2008 9:58:24 AM #

So,

The top 5 to me look like: Hospital, Staff, Ward, Told, Time?

That's very interesting.

david osimo

10/20/2008 8:52:38 PM #

James try with IBM "many eyes", you can make a 2-words cloud as well, sometimes is more meaningful
if you send be the text I can do it and send it back
see you in Dublin
david

James

10/21/2008 3:06:26 PM #

@Justin: Yes, I think so. It will be interesting to compare acute hospital care (most of our postings to date) with the postings we are now receiving from mental health services users. And it would also be interesting to compare Patient Opinion's postings with those coming in through NHS Choices... (adds note to "to do" list).

@David: great idea - I'll give it a try. I also just found a really interesting summary of text visualisation tools at:
www.timshowers.com/.../
Plenty to play with there!

Comments are closed